Exe Plaza

We had come to Madrid for my daughter's birthday and stayed at Exe, as we did last year. When I asked for a small surprise via email, you replied that you do not offer such a service. However, when we entered the room, we were greeted with your note and cake. My daughter was very happy on her 16th birthday. Thank you very much for your thoughtful gesture and kindness. Be sure to include breakfast with your stays. The hotel was next to the metro. We reached everywhere very easily.

The hotel is located just few minute walking from the metro station, so it is easy to find it. Also, very convenient to move around as metro and bus stop are right in front of the hotel. The room was spacious enough. The hotel does have amenities but it needs to be requested. Staffs were very nice and friendly, and I was able to check in a bit earlier.

The front desk staff was very helpful and courteous. They went out of their way to make us feel comfortable, and we appreciated the service of their storing our luggage for safekeeping as we went to a different city in between stays at their hotel.

The location to metro was ideal. The access to the parking garage and the garage itself were easy to access. The room was spacious and clean. The front desk staff were very friendly and helpful, especially since we didn't speak the language. The value for the room was a great deal.

Room was spacious with huge bed, Breakfast was really good with lots of choice. staff were helpful and attentive when we interacted with them